All DÖTCH bags are handmade to order by skilled artisans in our workshop in India. Every piece reflects traditional craftsmanship combined with modern design, ensuring timeless quality.
We use full-grain buffalo and cowhide leather, the strongest and most authentic cut of leather. It’s durable, ages beautifully, and develops a natural patina over time.
Yes! We offer a personalisation service where you can add initials, names, or short messages. Each customisation is embossed with precision, making it perfect for personalised leather gifts.
Yes. We offer worldwide tracked and insured shipping. Delivery is free to the US, UK, and EU, with typical transit times of 4–7 business days depending on your location.
As soon as your order is dispatched via FedEx or DHL, you’ll receive a tracking ID by email to follow your shipment in real time.
We offer a 30-day return policy for standard items, provided they are unused and in original condition. Contact us within 14 days if delivery. Please note that personalised products are non-refundable unless defective. Customers are responsible for return shipping costs (excluding damaged or faulty goods).
Yes. All DÖTCH products are covered by a 12-month warranty for manufacturing defects such as broken straps, torn leather from normal use, or faulty hardware.
We recommend cleaning with a soft, dry cloth and conditioning your leather every 3–6 months with a quality leather conditioner. Store in the provided dust cover when not in use and avoid prolonged exposure to direct sunlight or water. See our full Leather Care Guide for details.
Yes. With every sale, $1.50 is donated to UNITED HANDS, supporting education, healthcare, and community projects. Every purchase carries purpose.
Yes! We welcome wholesale partnerships for boutiques and distributors. Contact us at contact@dotchleather.com