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The Abai Messenger - DÖTCH CLUB
The Abai Messenger - DÖTCH CLUB
The Abai Messenger - DÖTCH CLUB
The Abai Messenger - DÖTCH CLUB
The Abai Messenger - DÖTCH CLUB
The Abai Messenger - DÖTCH CLUB
The Abai Messenger - DÖTCH CLUB
The Abai Messenger - DÖTCH CLUB
The Abai Messenger - DÖTCH CLUB
The Abai Messenger

DÖTCH offers worldwide shipping on all orders over $100. Orders are shipped by DHL Express (tracked and insured). You can expect to receive your order within 4-5 business days from ordering.

For added piece of mind, DÖTCH offer's a 1 year warranty as well as a 30-day money back guarantee on all non-personalised orders. View our Returns & Warranty Cover

UNITED STATES & CANADA

US & Canadian customers should expect to receive their DÖTCH within 3-5 business days.

AUSTRALIA

Australian customers should expect to receive the DÖTCH within 4-6 business days.

UK & EUROPE

UK and European customers should expect to receive their DÖTCH within 5 business days. Customers in this region will be charged a VAT surcharge at checkout to cover the cost of duties and taxes.

REST OF WORLD

DÖTCH ships globally and even remote parts of the world are reachable within 10 business days.

* Please note that the timeframes posted above are indicative only, remote parts of Europe and North America may be subject to delays.

 

LATE DELIVERY

In the event of a late delivery, DÖTCH will do all it can to get your package delivered to you as quickly as possible. However, unless your order is dispatched late, we cannot accept responsibility or offer refunds for delays in shipments that are the result of delays that are the fault of our couriers (DHL & FedEx) or a result of customs clearance delays.

IMPORT DUTY & SALES TAX

For US customers, the value of shipment of merchandise imported by one person on one day exempt from duties and taxes is $800.

For Australian customers, goods under AUD1,000 are exempt from duties, taxes and charges.

For EU & non EU customers, shipments may be subjected to import fees and taxes due on arrival. This can vary from country to country so please contact your local tax authorities for more information.

For EU customers, we are obliged to charge 20% VAT on products and this is reflected in the total price at checkout (UK is charged at 10% VAT). Please be aware bulk orders may incur additional import tax, so please contact your local customs office.

DÖTCH does not accept responsibility for local import or sales taxes. For more information, please contact your local customs/tax authority.

Please take special note for bulk orders likely to exceed these thresholds.

ONE YEAR WARRANTY

Every DÖTCH* is covered by a 1 year warranty guaranteeing the major workings and structure of our products.

WHAT WE COVER:

  • Broken straps or grab handles
  • Tears to the external leather structure (caused by normal usage)
  • Hardware defects (broken zips, buckles or press studs)

WHAT WE DO NOT COVER:

  • General wear and tear or accidental damage
  • Disregard of product care instructions or water damage
  • Alterations made to the product by a third party
  • Natural ageing process of the leather or material, such as patination, scratches and burnishing.


HOW TO MAKE A WARRANTY CLAIM:

  • Send us an email with photos detailing the fault.
  • Please include details of your order.
  • Including the vendor and date of purchase.
  • We’ll get back to you within 24 hours.

* All warranty claims are assessed on a case by case basis.


RETURNS

  • All items must be returned unused and in their original packaging.
  • Unfortunately DÖTCH does not offer refunds or exchanges on personalised orders. Where the bag is found to be faulty it will be replaced at no charge.

If you would like to return an item please notify us by email at dotchbagclub@gmail.com


Please note that DÖTCH does not cover the costs of shipping returned items.

Customer Reviews

Based on 2 reviews Write a review

The Abai Messenger

Regular price £135.00
Unit price  per 
Tax included.

The Abai Messenger in chocolate Brown Leather makes for a stylish work, school or university bag, offers plenty of space for your laptop, books and documents. Complete with a nylon cotton lining, our Abai Messenger Satchel includes a zip pocket at the back, two front pockets, an inner zip pocket, two drop pockets and an extendable detachable shoulder strap.

Every DÖTCH is handmade to order and comes complete with a complimentary dust cover and a 30-day money-back guarantee. $1.50 from every sale is donated to UNITED HANDS.

  • Full-grain buffalo leather
  • Fabric interior lining
  • Antique Brass Hardware
  • YKK Zippers
  • Two spacious compartments
  • Designated laptop compartment
  • Adjustable shoulder strap
  • Rear zipper pocket
  • Inner zipper and drop pockets
  • Length : 41cms / 16"
  • Height : 30cms / 12"
  • Width : 10 cms /  4"

Customer Reviews

Based on 2 reviews
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S
Suzanne
You can not go wrong ordering from here

I was a little nervous purchasing an item from out of the county. However, I was able to follow the shipping the entire way. The company was very professional. The satchel came quickly (faster than I expected) and is beautiful. It is a college graduation gift for my son and I can see him using this beautiful bag for years to come. I am truly impressed with this company. You can not go wrong ordering from here.

S
Stefan

Great product will buy again